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The Top Five Things You Need to Know When Scheduling Your COMLEX-USA Exam

Our client services team is available by both phone or email, and we’re constantly communicating with candidates and COMs about registering and scheduling COMLEX-USA examinations. Below are the top five issues we hear about most often. If you’re ready to go ahead and register for your COMLEX-USA exam, here are some helpful hints.

  1. There aren’t any dates available to test.

We know students and residents tend to plan ahead–and sometimes, WAY ahead, but it’s important to know that Prometric releases their appointment calendar on a rolling six month basis, so you’ll want to keep that in mind when making plans. Once your dean or program director has approved your eligibility and you’re ready to register and schedule, checking for open dates where and when you want to test well in advance may help secure your desired testing date and location.

  1. I just scheduled my exam, but my exam date hasn’t shown up in my account.

You’re right, there is a slight lag in the systems information transfer between NBOME’s and Prometric’s system, so your information may not update right away. The NBOME runs an update once a day, so if you check back tomorrow, you should see your new exam date in your account. If it’s still not there, please contact clientservices@nbome.org and we’ll make sure it’s updated as soon as possible.

  1. I’m looking for a date in July or August, but I’m not seeing any testing dates available.

When you register for your examination, you are given the option to select an eligibility period of July 2021-June 2022, or an eligibility period of July 2022-June 2023. You’ll want to pay careful attention to selecting the eligibility period when you plan to take the exam, as registering for the wrong eligibility period will limit your ability to schedule for your desired timeframe (i.e., July 2021-June 2022 or July 2022-June 2023).

Some students register for an exam with eligibility ending in June 2022, but want to schedule their exam in July 2022 or later. Because the selected exam eligibility only goes through June, the Prometric scheduling system won’t show availability for available examination appointments after June. To fix this issue, you can cancel your current registration, which triggers a refund and then you’ll be able to register for an exam with eligibility beginning in July 2022.

  1. I need to take my exam immediately, but I don’t see any availability in the next week.

We understand that sometimes you need to schedule and take your exam quickly, but the system does not actually allow you to schedule for an exam within five days of today’s date. Scheduling more than five days in advance allows Prometric centers time to prepare for your arrival, and make sure that everything is in order by the time you show up to test. If extenuating circumstances require you to test sooner, our Client Services team is here to assist you. Reach us at 866-479-6828 or clientservices@nbome.org.

  1. I’ve applied for Test Accommodations and am waiting to hear the decision, but want to schedule my exam.

If you choose to schedule an exam while still waiting on a decision, please be aware that any exam that you schedule will not include any accommodations for which you may be eligible. Should your accommodations application be approved, you will be instructed on how to schedule your exam, which will include cancelling your currently scheduled examination and working with the Test Accommodations team to schedule an appointment with your approved accommodations. If you have questions about this process, please contact testacc@nbome.org.


Remember, if you have any questions about the COMLEX-USA registration & scheduling process, we’re available to help you at clientservices@nbome.org.

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