If a candidate is a person with disabilities as defined under the Americans with Disabilities Act (ADA), as amended, and has established an account with the NBOME, is eligible for the examination and affirmatively has accepted the Terms and Conditions online, he or she may apply to the NBOME for reasonable accommodations under the ADA if needed for a COMLEX-USA examination to be offered in a place and manner accessible to the candidate. Any candidate requesting an accommodation under the ADA must:
- Download the appropriate form and instruction and carefully review the instructions, and complete the form.
- Compile and provide credible and objective documentation to substantiate that the candidate is a “person with disability” as defined by the ADA, including the candidate’s physical or mental impairment(s), how the impairment(s) substantially limits the candidate’s ability to access the examination when he or she is compared with most people in the general population, and why the requested accommodation(s) is necessary and reasonable for the examination to be accessible to the candidate.
- The candidate must include with the completed application form a personal statement that elaborates or further explains the information requested on the application form.
- Submit the completed form and all supporting documentation to the NBOME at 101 West Elm Street Suite 150 · Conshohocken, PA 19428, by a traceable means to assure delivery of the candidate’s application and all documentation to NBOME, which may include U.S. Postal, certified mail, return receipt request, established commercial carrier, or by email addressed to Client Services (clientservices@nbome.org).
A completed application with full supporting documentation is generally evaluated and a decision rendered by the NBOME within forty-five (45) days of its receipt by the NBOME, however additional processing time may be required if additional documentation is needed.
If the candidate does not provide complete information and supporting documentation within thirty (30) days of receipt by the candidate of any notification that the application is incomplete, the NBOME will close the candidate’s request and notify the candidate that the case has been closed. The candidate may subsequently submit a new application for test accommodations.
Scheduling: A candidate may not schedule an accommodated examination unless and until the candidate receives written approval of the accommodation from the NBOME. Nonetheless, pending NBOME’s consideration of a request for accommodation(s), a candidate may schedule a standard (non-accommodated) examination. However, if an accommodation is later approved by the NBOME, and the candidate has not taken the examination, the candidate may need to reschedule depending on the nature of the approved accommodation(s). See “Candidate Rescheduled, Canceled, or Missed Scheduled Examinations.”
If an accommodation is approved by the NBOME for a candidate for a COMLEX-USA examination, the candidate must contact Client Services to arrange for administration of that examination or other instructions regarding the accommodation.
If the candidate chooses to schedule and takes a standard (non-accommodated) examination while his or her request for accommodation and any accommodated examination is pending,the candidate’s application of an accommodation will be deemed to have been withdrawn, and NBOME will score the standard (non-accommodated) examination and report the candidate’s score in the manner set forth herein.
Reconsideration: If an application for accommodation is not approved as requested, and the candidate thereafter obtains new and compelling additional objective information and/or documentation supporting his or her request that addresses NBOME’s concerns, the candidate may request the NBOME to reconsider its decision. Any request for reconsideration must be in writing and submitted to the NBOME at 101 West Elm Street, Suite 150, Conshohocken, PA 19428 or by email (clientservices@nbome.org). Requests for reconsideration are generally evaluated and a decision reported by the NBOME within 45 days of NBOME’s
receipt of the request.
The process and fees associated with candidates that reschedule, cancel, or miss scheduled
examinations differ by the examination type and lead time.
For COMLEX-USA Level 1, Level 2-CE, and Level 3, candidates may reschedule as follows:
More Than 30 Days Before The Scheduled Date
- Reschedule or cancel online
- No fee due
- Receive a refund for the full amount for cancellations
6 to 30 Days Before The Scheduled Date
- Reschedule or cancel online
- $85 fee due to Prometric for COMLEX-USA Level 1, Level 2-CE
- $170 fee due to Prometric for COMLEX-USA Level 3
- Receive a refund for the remainder for cancellations
1 To 5 Days Before The Scheduled Date
- Cancel online
- Forfeit $190 of the registration fee for COMLEX- USA Level 1, Level 2-CE
- Forfeit $290 of the registration fee for COMLEX-USA Level 3
- Receive a refund for the remainder for cancellations
Within 24 Hours Of The Scheduled Date
- Candidate is a “No Show” (see Request for Waiver)
- Forfeit $225 of the registration fee for COMLEX- USA Level 1, Level 2-CE
- Forfeit $340 of the registration fee for COMLEX-USA Level 3
- Receive a refund for the remainder for cancellations
For COMLEX-USA Level 2-PE, candidates may reschedule as follows:
Greater Than 90 Days Before The Scheduled Date
- Reschedule or cancel online
- No fee
- Receive a credit voucher or refund for the full amount
30 To 90 Days Before The Scheduled Date
- Reschedule or cancel online
- Forfeit $50 of the registration fee
- Receive a credit voucher or refund for the remainder
48 Hours To 29 Days Before The Scheduled Date
- Reschedule or cancel online
- Forfeit $150 of the registration fee
- Receive a credit voucher or refund for the remainder
24 To 48 Hours Before The Scheduled Date
- Reschedule or cancel by phoning the NCCST at 610-825-6551 or 866-626-6397
- Forfeit $400 of the registration fee
- Receive a credit voucher or refund for the remainder
Less Than 24 Hours Before The Scheduled Date
- Candidate is a “No Show” (see Request for Waiver)
- Forfeit $750 of the registration fee
- Receive a credit voucher or refund for the remainder
Note: If a candidate is prohibited from taking or completing a scheduled examination
because of irregular conduct, the candidate will forfeit his or her entire registration fee. See
“Irregular Conduct.” If and when a candidate is eligible to reschedule the examination not
taken because of his or her irregular conduct, the candidate must pay the full registration fee.
