NBOME
COMLEX-USA BULLETIN of INFORMATION

Adverse Testing Conditions

The following policies apply in the event any Adverse Testing Condition (eg, unreasonable and substantially distracting noise or other activity) occurs or is alleged to occur during the administration of any COMLEX-USA examination:

If Adverse Testing Conditions at a test center are universally adverse to all or most candidates, as determined by the NBOME in its sole discretion, the NBOME may offer to all candidates so affected an option to reschedule the examination for the next available test date without the candidate incurring any additional fee. For any rescheduling thereafter, the candidate will be responsible for the associated fees. If the NBOME is unable to reschedule the examinations when this option is offered, then it is the responsibility of the candidate to make the new test appointment for the next available test date.

If the test center is closed because of an Adverse Testing Condition (except inclement weather, other force majeure, or emergency evacuation as noted above), the candidate may be eligible for reimbursement of travel and lodging expenses from the NBOME. The candidate must apply to the NBOME for a refund in writing including email, within 30 days following the event, and must provide appropriate receipts and any additional information requested by the NBOME to be considered for any reimbursement for such expenses.

If during an examination a candidate brings to the attention of the test center professional staff any testing condition (eg, program malfunction, interruption of examination, Adverse Testing Condition) that he or she believes has or will substantially and adversely affect his or her performance on the examination, and the condition is not resolved to the satisfaction of the candidate at the test site, the candidate may either:

Continue Examination

After notifying the test center professional staff, the candidate may elect to continue with the examination. In such a case, the following shall apply:

If the test center staff verifies to the satisfaction of the NBOME that the condition complained of is an Adverse Testing Condition that did exist and the NBOME determines that it likely would have substantially and adversely affected the candidate’s performance of the examination, the candidate may reschedule the examination for the next available date and will not be assessed any additional fee. The examination to the extent completed, will be voided and not reported. See also “Required Notifications of Adverse Testing Conditions” regarding appropriate notification.

If the test center staff does not verify to the NBOME’s satisfaction that the condition complained of existed, or that it existed but did not or would not have substantially and adversely affected the candidate’s performance on the examination, the examination will be scored.

OR

Withdraw from Examination for Adverse Testing Conditions

If after notifying the test center professional staff the candidate chooses to withdraw from the examination due to an Adverse Testing Condition before its completion, the following shall apply:

If the test center staff verifies to the NBOME that the condition complained of is an Adverse Testing Condition that did exist, and the NBOME determines that it would have substantially and adversely affected the candidate’s performance of the examination, the candidate may reschedule the examination for the next available date and will not be assessed any additional fee. The examination to the extent completed will be voided and not reported.

If the test center staff does not verify to NBOME’s satisfaction that the condition complained of existed, or that it existed but the NBOME determines that it would not have substantially and adversely affected the candidate’s performance on the examination, NBOME may in its sole discretion elect to score the examination or to not score the examination and permit the candidate to retake the examination. For the COMLEX-USA Level 2-PE, voluntary withdrawal from the examination may result in a failing score report as detailed in “Required Notifications of Adverse Testing Conditions.” In such a case for any COMLEX-USA examination, the candidate may not schedule to take the examination within 60 days of the date of the examination, must pay a full examination fee, and may not elect to withdraw from any future COMLEX-USA examination.

If the candidate believes he or she has been impacted by an Adverse Testing Condition and withdraws from the examination before its completion, the candidate must provide to the NBOME, within 10 calendar days following the date of his or her withdrawal, credible and verifiable written evidence of the Adverse Testing Condition. In addition, the candidate must immediately report such circumstance to the test center staff at the time of the examination. Simply making a comment in the post-examination survey regarding any possible Adverse Testing Condition does not qualify as written notification. See “Required Notifications of Adverse Testing Conditions.”

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