New Website FAQ

You've probably noticed that our website has changed it's look and feel, as well as adding a lot of new features! Although this transition is intended to serve our users and visitors in the best way possible, it is understood that the new appearance and new services available can create confusion. We've attempted to answer your most common questions here.

How do I log in to schedule an exam, purchase transcripts, etc.?

You used to have to go through three or so 'clicks' to access your account, but now you can easily log in through the bar that is visible at the top of every page. If you are a returning Candidate, Dean, or other individual with account access, simply input your username and password in the two boxes provided and click the 'LOGIN' button and you will be taken to the familiar account access pages you have seen before.

I just received an email with my secure code. What now?

Similar to the login process, you just need to look to the top of the page for a button titled 'Account Setup.' Clicking this will take you to a page where you can enter your secure code and begin the process of accessing your NBOME account information.

After I log in, it looks like the old website is back.

Currently, we have re-engineered only the front-end of the website. Our backend is built around various databases and custom programming that is in the process of being updated, but will take longer to attend to. In the meantime, once you have logged in you will continue to see the current iteration of our website and access.

In the coming months, we look forward to updating not only the look and feel of the NBOME account areas, but also add a great deal of functionality and reliability. Stay tuned - and sign up for our RSS feed to be alerted as soon as the change occurs!

I can't find what I need anymore.

Although we invested a lot of time into organizing the new website to be as easy to navigate as possible, we understand that not finding the information you need is something that is bound to happen sometime.

We have provided several ways that you can find the information you need. On the main page, you will see a search bar on the left side. Enter a simple keyword or phrase, and there is a good chance the page you are looking for will come up here.

You can also look to the bottom of any page and find a link for our sitemap. This has direct links to all the pages on the site and can even be printed for easy navigation.

Finally, if you still cannot find what you are looking for, feel free to contact us with any questions you may still have.

More Questions?

For questions or comments regarding our website and related services, you can either email webmaster@nbome.org or the NBOME provides a Help Desk that can be reached at 1-866-479-6828.