Page 23 - 2017-2018 COMLEX-USA Bulletin of Information
P. 23


                              COMLEX-USA ALL LEVELS
                              COMLEX-USA LEVEL 1, LEVEL 2-CE AND LEVEL 3  COMLEX-USA LEVEL 2-PE

             EMERGENCY        In the event of an emergency during administration of a COMLEX-USA examination, the NBOME
             AND              (either directly or through Prometric) will endeavor to protect the safety of all candidates and staff
             EVACUATION       while preserving the integrity of the examination. All candidates are required to follow the test center
                              professional staff’s instructions and obey test center placards for their safety and the safety of others.
                              If as a result of the emergency or evacuation, the examination cannot be completed in its entirety or
                              the data from the examination is irretrievable, the examination, to the extent that it has been
                              completed, will be voided and not reported. The candidate may schedule a new appointment to test
                              at the next available test date without incurring an additional fee. Any rescheduling hereafter requires
                              that the candidate be responsible for the associated fees. No reimbursement of travel or lodging
                              expense is offered by the NBOME for any emergency or evacuation beyond the control of the
                              If a candidate has completed a valid examination before the emergency or evacuation, and the data
                              from the examination are retrievable, the candidate’s examination may be scored and reported.

             MISSING DATA     If a candidate’s score or data is missing for any reason, including but not limited to electronic loss or
             OR SCORE         transmission or computer failure, no score will be recorded or reported for the candidate.

             VOIDED           Only the NBOME can void an examination based on an assessment of adverse testing conditions
             EXAMINATION      that were reported, verified, and confirmed. Candidates may not void their own examination for any
             ADMINISTRATION   reason.

                              In lieu of voiding the examination, the NBOME in its sole discretion may accept and score the
                              candidate’s examination provided he or she executes, in a form satisfactory to the NBOME, a verified
                              statement that he or she was unaffected by the malfunction, expresses the desire to have his or her
                              examination scored, agrees to accept the results of the examination, and waives any claim arising out
                              of or relating to the examination.

                              Should an examination be voided, the following options will be available.
                                  • The candidate may reschedule the examination for the next available test date without any
                                   additional fee.
                                  • The candidate may be eligible for partial or full reimbursement of travel and lodging expenses
                                   from the NBOME.
                              The candidate must apply in writing, including email, for a reimbursement within 30 days of the event
                              and must provide the NBOME appropriate receipts and additional information requested by the
                              NBOME in order to be considered for reimbursement of such expenses.


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